Visitors

Our mission is simple: build a healthier community. It's what we've been doing for over 130 years, and today we're doing it in more ways than ever before.

Visitors

Updated October 27, 2025

We realize that spending time with your loved one is important to the healing process. As a health care organization, the health and safety of our patients, physicians, staff and visitors are our top priority.

Visitation Guidelines

  • Check-In Locations: We have a visitation check-in system located at our main lobbies, Emergency Department, Wingate Building, and Fairmount entrance. To ensure a smooth and quick process:
  • Identification: Please have your driver’s license ready. If you do not have a driver’s license, provide your first name, last name, date of birth, and another form of identification.
  • Visitor Badge Process: Your photo will be taken, and an expiring badge will be printed for you. Your photo will not be shared outside our system.
  • Health Precautions: If you have a cough, cold, or any symptoms of the flu, COVID-19, or any infectious disease, please refrain from visiting.
  • Minor Supervision: All minors must be accompanied by an adult and supervised at all times.

There may be instances where visitation may be limited due to space, safety, privacy, and clinical needs.

Weapons Detection System

To ensure a safe and healing environment, Huntington Health will implement a Weapons Detection System (WDS) in our Main Lobby, effective Tuesday, September 30 at 6 a.m.

  • All patients, visitors and vendors without a badge must pass through the WDS.
  • Clear signage, stanchions and staff will be available to guide the process.
  • Allow extra time when entering through the Main Lobby Entrance.
  • Support staff and volunteers will be available to assist with directions and traffic flow.
  • Be prepared to remove metal items from your pockets to avoid delay.
  • Personal items, including bags, are subject to search as part of the screening process.
  • Weapons are strictly prohibited inside the hospital.

We appreciate your cooperation as we work together to maintain a safe environment for all.

Masking Recommended

  • In all patient care locations – including inside patient rooms and in waiting rooms, well-fitted masks are strongly recommended but not required for patients and visitors.
  • Masks are available at lobby desks and nursing stations.

Thank you for supporting a safe place for care.

Please see our Visitation Guidelines PDF for detailed visitor guidelines by hospital patient population or refer to the below.

Adult Inpatient

  • Two visitors at a time, 6 a.m. to 10 p.m.
  • One overnight visitor allowed.*

Emergency Department (ED)

  • Two visitors per patient, 24 hours/day.
  • For minors, two parents (or a support person).

Critical Care Services (CCU, DOU)

  • Two visitors at a time, 6 a.m. to 10 p.m.
  • Visitors must be age 13 or older.
  • One overnight visitor allowed.*

Family Birth Center

  • One birth partner and two support persons, 24 hours/day.

Mother Baby Unit (Maternity)

  • Two visitors at a time, 6 a.m. to 10 p.m.
  • One overnight visitor allowed.*

Perinatal High-Risk Unit (PHRU)

  • Two visitors at a time, 6 a.m. to 10 p.m.
  • One overnight visitor allowed.*

Neonatal Intensive Care Unit (NICU)

  • Two parents/guardians, 24 hours/day.
  • Siblings must be age 3 or older, other minors must be 13 or older.
  • Only two at bedside.

Pediatric Inpatient

  • Two parents/guardians, 24 hours/day.
  • Only two at bedside.
  • One overnight parent allowed.*

Della Martin Center

  • Two visitors, age 18 or older.
  • Monday-Friday: 3 to 4 p.m. and 5:45 to 6:30 p.m.
  • Saturday and Sunday: 10 to 11 a.m. and 4 to 5 p.m.
  • Enter via Pasadena Avenue into the front lobby and ring the bell upon arrival.
  • Visitation will occur in the day rooms.
  • No outside items may be brought in.

End of Life

  • We will work with families to ensure that they are able to be with their loved one.

Same-Day Surgery (SDS) & Surgery Waiting Room (SWR)

  • Two visitors total, one at a time.
  • Visitors must be age 13 or older.

Outpatient

  • Two visitors total, one at a time.

*Overnight Stay

  • One visitor per patient.
  • Visitor must be age 18 or older.
  • Check in via the main lobby by 9:30 p.m.
  • No in and out privileges after 10 p.m. Visitors who leave after 10 p.m. may return at 6 a.m.

Questions?

Please contact the patient relations department during regular business hours at (626) 397-5211.

For evenings, weekends and holidays, please call (626) 397-5000 and ask to speak to the house supervisor.

Hospital Main Lobby Hours

6 a.m. – 10 p.m., 7 days a week

Visitation information by area.

Find out where to park by clicking on the visitor map for our main campus or the Huntington Pavilion for outpatient services.

Visitation Policy Frequently Asked Questions

Find out how to get here and where to park. If you’re staying in the area, see our list of local services and hotels. Also, please review our ongoing construction section to prepare for your visit accordingly.

Main Lobby Hours

6 a.m. – 10 p.m., 7 days a week

Staying connected outside of visiting hours, or when you are unable to visit: 

  • If your hospitalized loved one can communicate on their own, we ask that you please contact them directly. 
  • If you would like to speak with the care team, we ask that families of hospitalized patients please designate only ONE family member to call the hospital. This helps limit the number of phone calls and keeps our focus on providing direct patient care. 
  • We ask that the designated family member kindly refrains from calling during shift change (6:30 a.m. – 8 a.m. and 6:30 p.m. to 8 p.m.), as this is when care teams are sharing important patient information with the incoming shift.

A family member or friend’s time in the hospital can be difficult for everyone. We provide comfortable and restful spaces and services for visitors. Our seasonally updated gift shop is a perfect place to relax while browsing for a gift for a loved one.

Our Huntington Collection is a unique resale shop, with all funds directly supporting our Senior Care Network. We encourage visitors to enjoy an afternoon browsing the items.