We know how important it is to be able to visit a loved one in the hospital. As a health care organization, the health and safety of our patients, visitors and staff are our top priority.
Updated March 7, 2023
- If you are experiencing cough, cold or any symptoms of flu, COVID-19 or any infectious disease, please do not visit.
- Per guidance from the California Department of Public Health, visitors to healthcare facilities are still required to wear masks at all times, even when in a patient’s room. Visitors must properly wear a well-fitted disposable mask.
- Visitors may eat and drink at our on-site Bistro Café or outside in the courtyard. Please refrain from eating in patient rooms, patient care areas and indoor public areas. Exceptions may be made for certain units or at the discretion of nursing leadership.
- Physical distancing is encouraged. Please practice hand hygiene.
- For the safety of patients and staff, please stay in the patient’s room while visiting.
Nursing leadership may restrict visitation in certain circumstances.
Visiting information for specific hospital areas.
Please see our visitor grid PDF for detailed visitor guidelines by patient population or refer to the below.
Adult Inpatient
- Two visitors at a time, 6 a.m. to 10 p.m.
- Visitors must be age 12 or older.
- One overnight visitor allowed.*
Emergency Department (ED)
- One visitor per patient, 24 hours/day.
- For minors, two parents (or a support person).
Critical Care Unit (CCU)
- Two visitors at a time, 6 a.m. to 10 p.m.
- Visitors must be age 16 or older.
- One overnight visitor allowed.*
Family Birth Center (Labor and Delivery)
- One birth partner and one support person, 24 hours/day.
- Visitors must be age 12 or older.
Mother Baby Unit (Maternity)
- Two visitors at a time, 6 a.m. to 10 p.m.
- Visitors must be age 12 or older.
- Siblings of any age may visit.
- One overnight visitor allowed.*
Perinatal High-Risk Unit (PHRU)
- Two visitors at a time, 6 a.m. to 10 p.m.
- One overnight visitor allowed.*
Neonatal Intensive Care Unit (NICU)
- Two parents/guardians, 24 hours/day.
- Plus, two additional visitors, 6 a.m. to 10 p.m.
- Only two at bedside.
Pediatric Inpatient
- Two parents/guardians, 24 hours/day.
- Plus, two additional visitors, 6 a.m. to 10 p.m.
- Only two at bedside.
- Visitors must be age 12 or older.
- One overnight visitor allowed.*
Della Martin Center
- Two visitors per patient per day for 30 minutes.
- Visits are by appointment
- Monday-Friday: 3 to 4:30 p.m. and 6 to 7 p.m.
- Saturday and Sunday: 10 to 11:30 a.m.
- Please call (626) 397-2323 to make a visiting appointment.
- Enter via Pasadena Avenue into the front lobby and ring the bell upon arrival.
- Visitation will occur in the day rooms.
- No outside items may be brought in.
COVID-19 Positive
- Two visitors at a time allowed for a 2-hour visit between 6 a.m. to 10 p.m.
- Visitors must be age 12 or older.
- Overnight visitation is not permitted.
End of Life
- We will work with families to ensure that they are able to be with their loved one.
Same-Day Surgery (SDS)
- Two visitors total, one at a time.
Outpatient
- One visitor per patient in admit/recovery.
*Overnight stay
- One visitor per patient.
- Visitor must be age 18 or older.
- Check in via the main lobby by 9:30 p.m.
- No in and out privileges after 10 p.m. Visitors who leave after 10 p.m. may return at 6 a.m.
Questions?
Please contact the patient relations department during regular business hours at (626) 397-5211.
For evenings, weekends and holidays, please call (626) 397-5000 and ask to speak to the house supervisor.