As a designated Magnet hospital, Huntington Hospital is a recognized leader in nursing excellence. Every day, our nurses go above and beyond for our patients, and we are proud to recognize them for their efforts. Huntington Hospital’s September DAISY Award winner, Norma Garcia, RN, mother baby unit, was nominated by a colleague who wrote the following:
“Tonight, I had a difficult task; my patient had an unimaginable occurrence that was extremely complicated and trying in many ways – including a language barrier. The patient did not have any support person or family. Luckily, Norma was there and did not hesitate to go far beyond her job description to support not only the patient but myself as the primary nurse. She held the patient’s hand and never left her side. She sat with her during a painful procedure and made sure the patient understood the plan of care in her own language. Norma showed great empathy; her actions were not only invaluable for the patient but provided immeasurable support to me. Norma listened to the patient’s story and became her support person. A true connection was formed – a connection that embodies the heart of nursing. This was a pivotal point in the patient’s care. I am so lucky to have witnessed this connection and to have had the support of such an amazing nurse. I truly believe that Norma helped make a devastating experience for the patient into one that was met with peace. She deserves to be acknowledged for her compassionate care.”
Congratulations, Norma, for your well-deserved DAISY Award!
For more information about the DAISY Award, please click here.