Important Notice: Temporary Operations Update
Updated: November 7, 2022
We are currently experiencing a nationwide alert as flu, RSV and COVID collide. Further compounding the situation are staffing shortages across all healthcare settings resulting in increased call volumes and wait times. In addition, we have transitioned to a new electronic medical record system, called CS-Link, further augmenting delays.
Unfortunately, these events will have a temporary impact on our operations. Please expect longer call wait times and a longer check-in process during your next in-office visit. As new practices become routine for us and as our staffing levels improve, you can expect an enhanced experience with a new electronic check-in process and a slew of new online features to manage your care via our improved patient portal.
If you are calling about a non-urgent matter and have waited more than 10 minutes, we urge you to try your call again later. All appointments must be scheduled. We are not accepting walk-ins at this time.
We appreciate your patience, kindness, and understanding as we navigate this surge while also adapting to new technology.
We want you to have an excellent experience with our providers and staff, whether in-office or virtually. We also want you to be aware of all our services and informed of important health information to keep you healthy and safe. Please explore this page to stay informed. If you have additional questions, please contact our Customer Service Department at (626) 397-8335.
If you are a prospective patient, please call us at (626) 397-8368 to speak with our staff for a referral to a physician currently accepting new patients. We are also accepting new patients via Telehealth services, though availability may be limited.